Case Study on M Company Best Practice with Global IT Management
نویسندگان
چکیده
منابع مشابه
Case Study on M Company Best Practice with Global IT Management
The propose of research is to help those global companies to improve their IT service management (ITSM) more effectively. The ITSM of M company is analyzed with global IT management model, which contains 12 structuring elements, and the structuring elements model and their best practices are established in the IT service operation and maintenance process in the views of centers of excellence, s...
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ژورنال
عنوان ژورنال: Technology and Investment
سال: 2012
ISSN: 2150-4059,2150-4067
DOI: 10.4236/ti.2012.33019